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williamhawk
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Joined: 12 Apr 2017
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PostPosted: Fri Apr 14, 2017 3:24 pm    Post subject: Discourse Community Forum analytics  Reply with quote

I need to prove that our community forums retain customers, acquire customers and reduce churn.

Our forum (discourse) works as a Q&A, bug/issue trackers and support.

We have a Pro and Free product, Our Pro product comes with live help, our free does not -- which is how the forum helps :slightly_smiling: I also use the forums as a FAQ.

Any ideas would be awesome!!
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